Whatsapp has become an incredibly popular communication platform that many businesses use to communicate with their customers. You now have the ability to link customers directly to your Whatsapp number from a link in your email campaigns! 

Follow these easy steps below. 

To link a button to your WhatsApp:

  • Add a button to your campaign.
  • Change the Button Text, for example, “Contact on WhatsApp”.
  • In the Button URL, add the following:

    • Create a link without a message: 
      1. https://api.whatsapp.com/send?phone={number} where the {number} is a full phone number in international format. 
      2. Omit any zeros, brackets, or dashes when adding the phone number.
      3. Example: https://api.whatsapp.com/send?phone=27831234567

    • Create link with custom message: 
      1. Add the link as above, and add text={text} with the message. For example, https://api.whatsapp.com/send?phone=27831234567&text=This%20is%20a%20test. 
      2. To add a space in the custom message use ‘%20’. The default message in this example is “This is a test”.

  • Style the button however you would like
  • Click Done Editing.

To link an image to your WhatsApp:

  • Add an image to your campaign
  • In the Link field, add the link as above
  • Click Done Editing

If you need any help with your email marketing feel free to get in touch with us!

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